What to Expect When You Contact Okun Law PLLC: A Step-by-Step Guide
- Rachel Okun
- Nov 2
- 3 min read
By Rachel Okun – Maine Personal Injury Attorney, Okun Law PLLC
Navigating a personal injury case can be overwhelming, especially if you’ve never spoken with an attorney before. At Okun Law PLLC, we understand that reaching out for legal help can feel intimidating, and we’re here to make the process as simple, supportive, and transparent as possible.
As a Maine-based personal injury law firm, we pride ourselves on personalized service and clear communication from the very first call. Here’s exactly what you can expect when you contact us.
Step 1: The Initial Call with Our Intake Specialist
When you first reach out to Okun Law PLLC, you’ll speak with one of our friendly and knowledgeable intake specialists. During this initial conversation, we’ll take the time to listen to your story and gather essential details about your situation.
Our goal is to understand what happened, assess whether we can assist, and ensure that you feel heard and never rushed.
What to Expect: A compassionate, judgment-free conversation where you can share your story and get clarity about next steps.
Step 2: Review of Your Case
After your call, Attorney Rachel Okun personally reviews the details of your case. This helps us determine whether our firm is the right fit for your needs.
If we believe we can help, we’ll reach out to schedule a more detailed consultation. At this stage, there’s no commitment, just an opportunity for us to get to know each other and evaluate your legal options.
What to Expect: A thoughtful, personalized case review by an experienced Maine personal injury attorney focused on your best interests.
Step 3: Your Initial Consultation
During your consultation, we’ll go over the facts of your case in greater detail, answer your questions, and explain the legal process ahead. We’ll also discuss strategies and what you can expect from working with Okun Law PLLC.
Our goal is to provide clarity, confidence, and a sense of partnership. We want you to leave the consultation feeling informed, supported, and ready for the next step.
What to Expect: A welcoming and transparent conversation that helps you understand your rights, your options, and how we can help.
Step 4: Making a Decision to Move Forward
If you decide to move forward with representation, we make the process as smooth and flexible as possible. You can meet with us in person or sign documents electronically from home, whatever is easiest for you.
We’ll explain everything clearly and ensure you understand the terms of representation before you sign.
What to Expect: Flexibility, transparency, and confidence in your decision to work with Okun Law PLLC.
Step 5: Getting Started with Representation
Once you’ve signed, our team begins building your case. We’ll gather records, contact insurance companies, and develop a strategy tailored to your goals.
From this point forward, you can expect consistent communication, updates, and support throughout every stage of your case.
What to Expect: A proactive legal team that keeps you informed, advocates for your rights, and fights for the results you deserve.
Our Commitment to You
At Okun Law PLLC, our mission is simple: to make sure every client feels informed, supported, and valued from the moment they contact us.
We believe that strong attorney-client relationships are built on trust, respect, and open communication, and we’re committed to providing exactly that.
If you’re considering hiring a Maine personal injury lawyer, don’t hesitate to reach out. The first step toward justice and peace of mind starts with a conversation.
👉 Contact Okun Law PLLC today for a free consultation.
FAQ
What happens during the first call with Okun Law PLLC?
You’ll speak with an intake specialist who will listen to your story, gather basic information about your case, and help determine the next steps.
Who reviews my case at Okun Law PLLC?
Attorney Rachel Okun personally reviews every case to ensure our firm is the right fit and to determine how we can best help you.
Is there a cost to contact Okun Law PLLC?
No. Your initial consultation is free, and you won’t pay any fees unless we win your case.
What types of cases does Okun Law PLLC handle?
Okun Law PLLC focuses on personal injury cases throughout Maine, including car accidents, motorcycle crashes, truck accidents, dog bites, slip-and-fall injuries, wrongful death claims, and other negligence cases.
How long will my case take?
The timeline of a personal injury case varies depending on the details of your situation, the severity of your injuries, and the insurance company’s response. Some cases resolve in a few months, while others may take longer. Our team will keep you updated at every stage and work efficiently to achieve the best outcome possible.
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